Rahul Garg
Lead Salesforce Developer · Dubai, UAE
sfdcrahul002@gmail.com · linkedin.com/in/rahul-garg-ba6890187
Summary
Salesforce Developer with 6+ years of experience delivering secure, scalable, and audit-compliant CRM solutions across public sector, telecom, insurance, pharmaceutical, and construction industries. Proficient in Apex, LWC, OmniStudio, and integrations with REST/SOAP APIs. Known for aligning business goals with Salesforce architecture, enhancing performance, and ensuring compliance. Proven leadership in pre-sales, RFP responses, and cross-functional delivery.
Experience
Lead Salesforce Developer
Innovation City · Ras Al Khaimah, UAE · Sept 2025 – Present
- Leading a team of 6 Salesforce developers across CRM, Experience Cloud, and integration tracks.
- Architected end-to-end government license issuance journeys using Experience Cloud, Flows, Apex, and LWC.
- Integrated Salesforce Agentforce capabilities to centralise service operations using Omni-Channel routing.
- Mentored junior developers and drove adoption of CI/CD best practices using Bitbucket and AutoRabbit.
Lead Salesforce Developer
Salesforce · Bangalore, India · Apr 2025 – Aug 2025
- Delivered Salesforce CPQ implementation for Webfleet/Bridgestone (Netherlands).
- Designed end-to-end Quote-to-Cash process using Salesforce CPQ and Salesforce Billing.
- Developed OmniStudio components including DataRaptors and Integration Procedures.
Lead Salesforce Developer — NEOM Project
Deloitte · Gurugram, India · Sept 2023 – Apr 2025
- Oversaw end-to-end Salesforce implementation for public sector licensing platform.
- Led a team of 5 Salesforce consultants ensuring code quality and sprint velocity.
- Integrated Salesforce with legacy government systems using REST APIs and MuleSoft.
Senior Vlocity Developer
IBM · Noida, India · Sept 2021 – Sept 2023
- Developed telco flows with Vlocity OmniScripts, Integration Procedures, and LWC.
- Used Salesforce AI for intelligent product recommendation and next-best-action automation.
Salesforce Developer
Tata Consultancy Services · Noida, India · Sept 2019 – Sept 2021
- Delivered custom Experience Cloud portals for agents and partners with GDPR, HIPAA compliance.
- Built scalable and reusable LWC components with Lightning Data Service and wire adapters.
Technical Skills
Certifications
- Salesforce Certified Sharing and Visibility Architect
- Salesforce Certified Platform Developer I
- Salesforce Certified OmniStudio Developer
- Salesforce Certified OmniStudio Consultant
- Salesforce Certified Industries CPQ Developer
- Salesforce Certified Experience Cloud Consultant
- Vlocity Communications Order Management Developer I
- Salesforce Certified Administrator
- Salesforce Certified Associate
Education
Bachelor of Technology — Computer Science & Engineering
Krishna Engineering College · AKTU Lucknow · 2015 – 2019